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ADDITIONAL ORDERING AND SHIPPING INFORMATION
Fully Customized Themes: There is a one-time $10.00 additional charge for fully custom themes.
There is a one-time $20.00 charge for logo set-up.
Shipping:
Most orders will be shipped UPS Ground Service. If needed to be rushed, we will use USPS Express Mail or 2-day UPS. We charge exact shipping only, no handling fees.
**During the warmer months (April-October) for any wrappers ordered with candy bars we will use a cooler pack. There is a $6.00 charge
for this cooler pack. (Note: The cooler pack and ice pack are reusable). If the weather is cool during these months special shipping will not be required.
Sweet Memories will not be responsible for any melted candy that is shipped without an insulated container. All shipments containing chocolate require a signature at time
of delivery. No packages will be left without signature.
Payments:
We currently accept money orders - or credit cards and echecks through PayPal.
Proofs:
Proofs will be emailed prior to processing order. Please check very carefully and let us know of any errors or changes at this time. If proof must be emailed for changes on the part of the
customer more than 3 times, a charge of $5.00 will be added to your order. For name or spelling errors on the part of Sweet Memories, this fee will be waived. Once proof is approved by
customer via email, Sweet Memories is not responsible for any errors which may have been overlooked.
Returns and Cancellations:
Once an order is approved and printed, cancellations will require a fee of 25% of total order.
Jumbo Swirl Lollipops, Whirly Pops, Mint Tins, Chocolate Lollipops, Flower Seed Favors, Hot Cocoa and Cappuccino, Sugar Cookie Mixes, Party Favor Boxes, Wedding Cookie Favors, Candy Bar Wrappers, Wedding Seed Favors, First Communion Favor Boxes, Baby Shower Cookie Favors. . .and so much more.
Our FAQ's page can answer any questions
you may have prior to placing your order.
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